<< Partners
Basic Edition
| SQL Database Engine |
| Multi Level User Access Rights |
| Analog, PRI Trunks and SIP Ext. Logging |
| Selective Logging |
| Work in Network Environment |
| Preloaded & User Defined Call Tariff |
| Reports Generator |
| Per Minute / Second Call Costing |
| Multiple Call Tariff as per Line Carrier |
| Backup and Restore Utility |
| Users Details Import Capabilities |
| Account Code & Short Code Dialing |
| Export Reports in PDF, XLS, HTML, TXT |
Premium Edition
| Contacts Database |
| Import Contacts Details |
| Calls Distribution Analysis |
| Missed Calls Notification by Email |
| Missed Calls Notification by SMS |
| Budgeting |
| Automated User Defined Alerts |
| Schedule Reports Generation |
| Auto Reports Distribution to each user |
| Schedule Backup |
Enterprise Edition
| Tenant Billing (Markup and Surcharge) |
| Export Raw Data in Real-Time to TXT file |
| Feature |
| Real-Time Calls Records Export through IP |
| Connect Multi-Sites |
| Per Site Call Tariff |
Optional Features
| SMS Called Party for Unattended Calls |
| Missed Call Auto Responder by SMS |
| Pop Up – Caller Details |
| Pop Up – Call-Back List |
| Auto Dialer |
| Auto Sync Contacts with External Database |
| Auto Filter and Export Mobile Numbers |
| Soft Phone |
| K.P.I (Key Performance Indicators) Report |
| Calls Statistic Wallboard |
| Agent Ranking Wallboard |
| Agent Status (Log-In/Log-Out) |
| DID (Direct Inward Dialing) Table |
| Caller ID Export to 3rd Party Application |
| Caller Satisfaction Survey |
| Smart Call Routing |
| Call Conversation Recording |