<< Partners
Basic Edition
SQL Database Engine |
Multi Level User Access Rights |
Analog, PRI Trunks and SIP Ext. Logging |
Selective Logging |
Work in Network Environment |
Preloaded & User Defined Call Tariff |
Reports Generator |
Per Minute / Second Call Costing |
Multiple Call Tariff as per Line Carrier |
Backup and Restore Utility |
Users Details Import Capabilities |
Account Code & Short Code Dialing |
Export Reports in PDF, XLS, HTML, TXT |
Premium Edition
Contacts Database |
Import Contacts Details |
Calls Distribution Analysis |
Missed Calls Notification by Email |
Missed Calls Notification by SMS |
Budgeting |
Automated User Defined Alerts |
Schedule Reports Generation |
Auto Reports Distribution to each user |
Schedule Backup |
Enterprise Edition
Tenant Billing (Markup and Surcharge) |
Export Raw Data in Real-Time to TXT file |
Feature |
Real-Time Calls Records Export through IP |
Connect Multi-Sites |
Per Site Call Tariff |
Optional Features
SMS Called Party for Unattended Calls |
Missed Call Auto Responder by SMS |
Pop Up – Caller Details |
Pop Up – Call-Back List |
Auto Dialer |
Auto Sync Contacts with External Database |
Auto Filter and Export Mobile Numbers |
Soft Phone |
K.P.I (Key Performance Indicators) Report |
Calls Statistic Wallboard |
Agent Ranking Wallboard |
Agent Status (Log-In/Log-Out) |
DID (Direct Inward Dialing) Table |
Caller ID Export to 3rd Party Application |
Caller Satisfaction Survey |
Smart Call Routing |
Call Conversation Recording |